Shipping Policy

At CN Sales LLC, we aim to deliver your orders promptly and efficiently. Please review our shipping policy below for details on processing times, delivery options, and related information.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped, along with tracking information if available.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times vary depending on your location and the shipping method selected during checkout.

  • Typical delivery times:

    • Domestic (within the U.S.): 3–7 business days

    • International: 7–21 business days (varies by destination and customs processing)

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email (if applicable) so you can monitor your shipment’s progress.

4. Delays

While we strive to deliver on time, please note that occasional delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Customs clearance (for international orders)

  • High order volumes during holidays or promotions

We appreciate your patience and understanding in such cases.

5. International Shipping

  • We ship to select international destinations.

  • Customers are responsible for any customs duties, taxes, or import fees incurred upon arrival in the destination country.

6. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Please inspect your order upon reception and contact us promptly with details.

  • Claims for lost or damaged items must be made within 7 days of delivery.

7. Change of Address

To avoid delivery issues, please ensure your shipping address is accurate before placing your order. We cannot change shipping addresses once an order has been processed.